Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Company Policies Header.jpg

Orders

 

Item Availability
When you add an item to your shopping bag we will advise you of the item's availability. If an item is immediately available you will see a message indicating the item is in stock, if an item is not available you will see a message indicating that the selected product is out of stock.

Payment Options
BUCO accepts the following forms of payment:

Visa
MasterCard
American Express
Discover

Delays
Orders are generally processed within 24 hours. If your Order Status indicates that your order has not yet shipped but the merchandise is in stock, this could be the result of one of the following:

  • We were unable to obtain a proper credit approval for your purchase. 
  • We were provided a credit card billing address that could not be verified with your credit card issuer. 
  • Your order has a shipping address that differs from your credit card billing address and requires further verification.

Please note that it is important to provide a phone number that is registered with your credit card issuer at the time you place your order so that we may reach you to discuss any problems with your order. We use only verified phone numbers in an effort to further insure your order's security.

Gift Certificates
To purchase a gift certificate, simply click on the Gift Certificates link on any page on the site. If you wish to order several gift certificates to be sent to different addresses you must add each one to your shopping bag individually. 

Sale Section Pricing
The sale section of our website contains clearance, overstock and discontinued products. Our standard shipping fees apply. Pricing during promotional periods is not applicable to prior purchases.

BUCO reserves the right to add or remove items from our website, at any time, at our discretion.

Order Status
If you are a registered shopper, you can quickly check the status for any Internet, phone or mail/fax order, by clicking on the "order status" link located at the bottom of every page on the site. When you place an order with BUCO, you will receive a confirmation e-mail that includes the order number. Please retain this e-mail for your records.

If you have misplaced your order number or prefer to check your order status by phone, simply call us toll-free at 1-866-355-4458.