Privacy & Security
What information does BUCO collect and how is this information used? We collect information for the following purpose(s): When you register on our web site, we need you to provide your name, e-mail address, mailing address, day phone number and credit card information (when ordering products only), as well as create a username and password. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information may also be used to perform Research, analysis, reporting and development, tailoring the website design and content, identifying your product and service preferences, so that we can notify you (via mail or email) of new or additional products, services, and promotions that might be of interest to you and finally to improve our merchandise selections, customer service, and overall browsing experience.
Who has access to the information we collect? Service Providers: We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (1) manage a database of customer information; (2) assist us in distributing e-mails; (3) assist us with direct marketing and data collection; (4) provide us storage and analysis; (5) provide fraud prevention; and (6) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
We use IP addresses to help diagnose problems with our server and to administer our Web site. We use this information internally to improve the products and services we provide to you. We may also combine it with other information about you that is available to us internally or from other sources, and we may share it with trusted third party marketing partners to help us improve the content of our Web site and to alert you to new products, services and special offers.
Does BUCO use "cookies"? Yes, like many websites we do. “Cookies" are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. We also use this information to improve our site design, product assortments, customer service, and special promotion. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site.
Security: This site has security measures in place to protect the loss, misuse and alterations of the information under our control. All customer information (like your e-mail address and credit card information) is transferred using HTTPS (secure http) and SSL (Secure Socket Layer). Meaning, all data is encrypted by your browser and then decrypted by the Web server (our site), rendering the information unreadable.